Fidelity Insurers Indiana Refund Program
www.FidelityRefundProgram.com

Frequently Asked Questions

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1. Who is eligible to receive Credits/Refunds?

Eligible recipients are all consumer purchasers of residential owners or refinance lenders title insurance policies on residential property located in the State of Indiana. No credits/refunds will be issued to or shared with lenders or settlement service providers.

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2. How many Credits/Refunds can each Recipient Receive?

Each recipient can receive one (1) Credit/Refund of $100.00 per transaction.

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3. What are the maximum amount of Credits/Refunds to be issued by the Fidelity Insurers?

The Fidelity Insurers will issue $5,034,000 in Credits/Refunds.

Please note that the Program does not permit the Insurers to issue any credits/refunds in excess of the Program Maximum. In the event that the Insurers have issued credits/refunds aggregating the Program Maximum prior to processing and honoring your redemption request, you will NOT be entitled to receive any credit/refund. We urge you to submit your Credit/Refund form immediately in order to improve your chance of receiving a credit/refund. Click here to submit your Credit/Refund form.

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4. How will Credit/Refund Coupons be generated?

Your Agent will provide a coupon after your purchase of title insurance policy ONLY upon closing.

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5. What do I do with the Credit/Refund Coupon provided by my Agent?

You can complete the process electronically or by mail.

  • To complete the process electronically, please visit the Credit/Refund Form page and enter the information provided on your coupon.
  • To complete the coupon form process by mail, sign, date and mail it within 30 days of closing to the Garden City Group (“GCG”) at the address listed on the form.

Upon submission, GCG will log the received coupons, review for duplicate coupon submissions, verify entitlement to refund with the Fidelity Insurers, and issue checks on behalf of the Fidelity Insurers to one consumer purchaser per transaction.

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6. What do I do with the Voucher provided by my Agent?

Your Agent will obtain your signature on the voucher and provide a photocopy of the completed voucher to the purchaser of title insurance policy ONLY upon closing. Please retain a copy of the voucher as proof of the agent’s submission of the voucher for a credit/refund from the Fidelity Insurers.

On or before the fifth business day of each month, the Agent will provide to a representative of the Fidelity Insurers a log of the policies for which vouchers were completed and the original or copies of all completed vouchers from the prior month. Upon receipt, the Fidelity Insurers will verify the entitlement to the refund, and forward copies of all verified vouchers to the Garden City Group for issuance of a check to the purchaser.

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